business context co to jest
ABAP definicja business context (CRM-CIC). Co znaczy objects related to call lists or interactions.
Znaczenie business context definicja.

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Definicja business context (CRM-CIC)

Co znaczy BUSINESS CONTEXT (CRM-CIC):

A collection of business objects related to call lists or interactions (calls).

The business context helps agents execute calls in call lists by displaying all data related to the call.

Items contained in business contexts can include:

Business partners Business transactions Interactive scripts Campaigns Campaign tasks Product catalogs

Example

The business context is automatically transferred to the Interaction Center (IC) when an agent accepts an automated-dialed call.

SAP przykład użycia BUSINESS-CONTEXT-CRM-CIC pomoc. Jak działa business-context-crm-cic kod programu ABAP. Wykorzystanie kodu Business-Context-Crm-Cic w programie funtion module SE37. Obsługa funkcji business-context-crm-cic w klasie.

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