Co znaczy CONTACT ATTACHED DATA:
The information relating to a contact, generally collected before the contact reaches an interaction center agent.
This information can also include information added by a previous agent during the contact.
This information can be collected through the telephony channel via Interactive Voice Response (IVR), or through other channels such as e-mail or the Internet.
Example
Ms. Kattia Salizar
Schumacher Consulting
(310) 555-1010
SAP przykład użycia CONTACT-ATTACHED-DATA pomoc. Jak działa contact-attached-data kod programu ABAP. Wykorzystanie kodu Contact-Attached-Data w programie funtion module SE37. Obsługa funkcji contact-attached-data
w klasie.
Słownik i definicje SAPa na C.