Definicja credit memo request

A sales document used in complaints processing to request a credit memo for a customer.

If the price calculated for the customer is too high, for example, because the wrong scale prices were used or a discount was forgotten, you can create a credit memo request. The credit memo request is blocked for further processing so that it can be checked. If the request is approved, you can remove the block.

The system uses the credit memo request to create a credit memo.