Definicja live Web collaboration
Complete online support solution to assist customers who are using the SAP Internet Sales application.
The different support channels used to support customers are as follows:Responding to e-mails Calling customers using a telephone or Web telephony Online chatting Co-browsing
Companies who provide customer support use the Live Web Collaboration (agent side) application. Customers who request support use the Live Web Collaboration (customer side) application.
Słownik i definicje SAPa na L.