Co znaczy LIVE WEB COLLABORATION:
Complete online support solution to assist customers who are using the SAP Internet Sales application.
The different support channels used to support customers are as follows:
Responding to e-mails Calling customers using a telephone or Web telephony Online chatting Co-browsingCompanies who provide customer support use the Live Web Collaboration (agent side) application. Customers who request support use the Live Web Collaboration (customer side) application.
SAP przykład użycia LIVE-WEB-COLLABORATION pomoc. Jak działa live-web-collaboration kod programu ABAP. Wykorzystanie kodu Live-Web-Collaboration w programie funtion module SE37. Obsługa funkcji live-web-collaboration
w klasie.
Słownik i definicje SAPa na L.