Definicja note (FS-CM)

Co znaczy NOTE (FS-CM):

Claim subobject in which the claim handler can record information.

A differentiation is made between private notes and public notes:

Private notes:

These can only be viewed and changed by the person who created them.

All other users have no access to such notes. The creator always has the option of making a private note into a public note, and thus making it accessible to other users. Once a public note has been saved as such, it cannot be changed into a private note again.

Public notes:

Can be viewed by all users involved in claims processing.

There are two options for processing public notes:

pessimistic processing type optimistic processing type