Definicja reference category

An attribute that, depending on the case type, can be assigned to a case.

The reference category can be used to record additional information for a case. It can also be used to assign document templates, activity templates, and external data. Reference categories are defined in the category modeler.

If a visa application is processed using a case, reference categories can be used to signify the various possible statuses of application processing, such as new application, check application, and approval. The necessary document templates and activity templates are assigned for each status or reference category, which simplifies case processing.