Definicja case type determination strategy

Co znaczy CASE TYPE DETERMINATION STRATEGY:

Used by determination algorithms of the case determination strategy to search for existing cases and by the case creation strategy to create new cases. The case type determination strategy (CTDS) determines case types and, optionally, case reference categories also.

The following CTDS types are provided for the strategy definition:

CRM business transaction: for the transaction type # case type mapping Web request: for the request category # case type mapping BAdI implementation: for customer-defined mapping Business Rules Framework (BRF): for the transaction data - case data dynamic mapping