Definicja debit memo request

A sales document used in complaints processing to request a debit memo for a customer.

If the prices calculated for the customer were too low, for example, calculated with the wrong scaled prices, you can create a debit memo request. The debit memo request can be blocked so that it can be checked. When it has been approved, you can remove the block.

A debit memo request is a sales document like a standard order. The system uses the debit memo request to create a debit memo.