Definicja freight forwarder

Service agent who buys transport and related services, supplements them if necessary with services, and sells them as a package to customers.

A freight forwarder organizes, optimizes, plans, and controls transport chains, physical shipments, and logistical services for a principal (or customer). All the procedures of the transport and logistics process that are required before, during, and after the physical movement of goods are managed by a freight forwarder, who also instructs carriers or does the physical transportation.