Definicja information help desk

Co znaczy INFORMATION HELP DESK:

A hub through which problems or issues are reported and subsequently managed and coordinated.

Information help desk enables organizations to provide consistent, personalized service across multiple communication channels (such as telephone, e-mail, chat, and fax). Customers can be internal or external. Information help desk can be implemented in a variety of ways.

Example

IT help desk Employee help desk Operations help desk