Co znaczy INTEGRATED COMMUNICATION INTERFACE:
An open interface for connecting third-party communication products to SAP components.
The Integrated Communication Interface supports telephony, e-mail, chat, as well as real-time monitoring.
mySAP CRM example:
Integration of a third-party contact center with SAP's Interaction Center WebClient.
SAP przykład użycia INTEGRATED-COMMUNICATION-INTERFACE pomoc. Jak działa integrated-communication-interface kod programu ABAP. Wykorzystanie kodu Integrated-Communication-Interface w programie funtion module SE37. Obsługa funkcji integrated-communication-interface
w klasie.
Słownik i definicje SAPa na I.