Co znaczy INTERACTION CENTER:
A channel that offers contact center capabilities for sales or customer service organizations.
The Interaction Center (IC) allows agents to process inbound and outbound contacts as well as business transactions related to a customer. Companies can use the IC in a variety of business scenarios including sales, service, collections, and human resources.
SAP przykład użycia INTERACTION-CENTER-1 pomoc. Jak działa interaction-center-1 kod programu ABAP. Wykorzystanie kodu Interaction-Center-1 w programie funtion module SE37. Obsługa funkcji interaction-center-1 w klasie.
Słownik i definicje SAPa na I.
