Co znaczy CUSTOMER INTERACTION CENTER:
Application component that offers a multi-layered integrated platform for the interactive processing of business processes.
The Customer Interaction Center with its comprehensive call center functions enables agents to offer a high-level of customer service, to process incoming and outgoing calls or e-mail messages, and to quickly and effectively analyze problems and find solutions.
The Customer Interaction Center can be used in different scenarios:
Telesales TelemarketingSAP przykład użycia CUSTOMER-INTERACTION-CENTER pomoc. Jak działa customer-interaction-center kod programu ABAP. Wykorzystanie kodu Customer-Interaction-Center w programie funtion module SE37. Obsługa funkcji customer-interaction-center
w klasie.
Słownik i definicje SAPa na C.