Co znaczy CUSTOMER RELATIONSHIP MANAGEMENT:
Supports all processes involving direct customer contact throughout the entire customer relationship life cycle - from market segmentation, sales lead generation and opportunities to post-sales and customer service.
Includes business scenarios such as field sales and service, Internet Sales and Service and the Customer Interaction Center.
SAP przykład użycia CUSTOMER-RELATIONSHIP-MANAGEMENT pomoc. Jak działa customer-relationship-management kod programu ABAP. Wykorzystanie kodu Customer-Relationship-Management w programie funtion module SE37. Obsługa funkcji customer-relationship-management
w klasie.
Słownik i definicje SAPa na C.