Definicja summary (CRM-BTX)

Co znaczy SUMMARY (CRM-BTX):

Field in Customizing for CRM Activity Management, in which specific information attached to an activity is mapped to groupware, so that the CRM calendar and groupware calendar can be synchronized. The Summary field summarizes the following:

Main business partner for activity Category of activity Description of activity

The activity category and description attached to the specified business partner are automatically displayed alongside the business partner in the Subject line of an MS Outlook or Lotus Notes appointment. The subject line for an appointment or task in groupware could look as follows:

Subject: E-Mail; John Smith; Prepare Demo for Customer