Definicja Alert Management

An Alert Management recognizes predefined critical situations and informs interested parties by sending them an alert as soon as possible.

Such critical situations may be an important customer terminating a contract or a budget being exceeded, for example. The alerts are delivered to the recipients in their alert inboxes, which are located in the enterprise portal. They can also be delivered using other channels, such as by Internet mail or to mobile devices.

Alert Management helps prevent delays in the processing of critical situations, because the time between discovering and processing such situations is reduced considerably.

The Alert Framework is provided as part of the SAP Web Application Server. The application must define its own alert categories and implement the triggering of the alert instances to realize Alert Management.